Integrated Research signs OEM agreement with EMC Corporation to bundle PROGNOSIS IP Telephony Manager technology

Integrated Research today announced a five-year technology bundling agreement to provide PROGNOSIS IP Telephony Manager technology for integration with EMC resource management software.

Through this integration, Integrated Research’s PROGNOSIS software will enable EMC to extend its Voice over IP (VoIP) management solutions, and offer its clients a new depth of telephony-specific metrics that are crucial to monitoring and measuring call quality and service delivery performance.

PROGNOSIS technology will provide EMC with:

• Deeper, telephony-centric metrics
• Real-time troubleshooting and diagnostics
• Real-time and historical call quality measurement
• IP telephony infrastructure availability monitoring
• Customizable alerts so clients can monitor against their unique service level
  agreements
• Capacity planning and utilization assessment

See the full news release on EMC.com