ATM / POS monitoring

intro image Are you exposing your automated teller machine and point of sale networks to unnecessary risks? You’ll never know without the deep diagnostic capabilities of PROGNOSIS.

Your ATM and POS networks are a complex combination of hardware, applications and transactions. PROGNOSIS for ATM/POS provides the tools you need to help reduce downtime, optimize service levels, maximize resource utilization, and most importantly, track transactions in your ATM/POS environment.

PROGNOSIS delivers a single, unified view into your ACI BASE24, BASE24-eps, EFD Connex or S1 Postillion environments as well as customized or in-house developed transaction platforms.

By giving you visibility of your network in real time, PROGNOSIS provides the ability to identify and respond to customer issues before they become widespread.

The customizable dashboards delivered by PROGNOSIS for transaction management offer an immediate analysis of transaction results, allowing you to drill down to uncover the root cause of issues. Historical reporting on metrics including transactions per second, denial rates and response times gives you deep insight into usage trends.

PROGNOSIS also helps to ensure reliability and reduce the costs of ATM downtime. PROGNOSIS simplifies incident management and allows you to ensure your service level agreements are being met which could save you up to $14,000 per hour in ATM outages.

The transaction surveillance capabilitites of PROGNOSIS deliver total switch transparency and access to transaction detail in real time. Suspicious transaction patterns can be identified immediately, with real-time exception alerts generated when problem transactions occur or pre-defined 'rules' are breached.

The damage that downtime could cause to your reputation and credibility is an unacceptable threat. When you can’t afford to take the risk – use PROGNOSIS.