PROGNOSIS IP Telephony Manager for Cisco Unified Communications Manager Express
PROGNOSIS helps ensure your Cisco Unified Communications Manager Express environment delivers a first class experience for remote users.
PROGNOSIS IP Telephony Manager now includes management for Cisco Unified Communications Manager Express and Cisco Unity Express. IS departments, voice and data administrators and service providers can manage call processing, voice quality and capacity planning to ensure VoIP service reliability and performance.
PROGNOSIS makes this possible through a unique combination of problem identification and diagnostic capabilities, allowing you to track phone and device availability and responsiveness, and identify and troubleshoot poorly performing device components.
You can:
- Monitor the status and availability of up to 1,000 Express devices from a centralized location
- Collect historical information to assist you in network provisioning
- Categorize and manage devices by company and location
- Access hierarchical views of the network including phones, gateways and other devices
- Alert network operations to core problems through threshold-based monitoring
PROGNOSIS provides comprehensive voice management for Cisco Unity Express and includes monitoring of key voice mail metrics including ports in use, mailbox sizes and system messages. It alerts to breaches in voicemail utilization in real time, enabling proactive management to correct issues before users are impacted and service level objectives are breached.
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Four of the world's largest managed service providers use PROGNOSIS to manage their IP telephony deployments.
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