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PROGNOSIS IP Telephony Management Reporter

PROGNOSIS IP Telephony Management Reporter uses the deep metrics provided by PROGNOSIS IP Telephony Manager to produce the business-level statistics and service level analysis you need.

PROGNOSIS IP Telephony Management Reporter is part of a total IP telephony management solution from PROGNOSIS. It’s designed to address the needs of network, operations and telecom managers as well as capacity planners within large enterprises and service providers.

It extends the real time performance monitoring of PROGNOSIS IP Telephony Manager and produces customizable reports spanning four key areas:

Voice quality
  • Overall voice quality and voice quality over time
  • Degraded quality and network causes
  • Voice quality exceptions
Service level availability
  • Overall availability, gateway and trunk availability over time
  • Impacted and degraded devices
  • Downtime
IP telephony analytics
  • Call types, durations, failures
  • Call and phone load balance
  • Node and CPU utilization
  • Configured and registered phones
Capacity planning
  • PBX call load, call attempts and completions
  • Busy hour statistics
  • Trunk utilization

PROGNOSIS reports on the availability, performance, utilization and quality of your VoIP service delivery, and gives you insight into the use of your existing infrastructure - helping you plan effectively for future capacity requirements.

13 reports are available to be tailored to your own specific needs. Covering operational, business and service level statistics, reports can be automatically generated across any timeframe or produced on demand. PROGNOSIS reports can be generated for any groups of devices, users, locations or customers, making it an ideal solution for ITIL-oriented enterprises, service providers and hosted IP telephony providers.

When you’re looking for management-level insight into IP telephony utilization trends and service levels, PROGNOSIS is the reporting solution you need.


Manage your IP telephony environment with PROGNOSIS

View the full list of PROGNOSIS for IP Telephony monitoring products or visit the resource center for white papers, webcasts and case studies.

Find out who's using PROGNOSIS

Four of the world's largest managed service providers use PROGNOSIS to manage their IP telephony deployments. Find out who else trusts PROGNOSIS.
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