VoIP and IP telephony management
Prognosis helps you optimize voice quality and service reliability in large-scale VoIP and UC deployments. You can correlate, diagnose and resolve performance issues that can affect your service delivery.
Prognosis manages Cisco, Avaya Aura™, Alcatel-Lucent and Microsoft UC environments through a single, unified view. With an end-to-end view of the entire UC ecosystem you can monitor hundreds of IP-PBXs and hundreds of thousands of phones across multiple vendor platforms to deliver the highest possible call quality and reliability.
While most IP-PBX vendors provide some form of administration tools, they don't provide the deep diagnostics, alerting and extensive reporting you need. According to Robin Gareiss of Nemertes Research, “While we’re seeing many companies using network management and vendor supplied tools, most companies realize the need for specialized tools as their deployment matures.”
As a specialized management solution, Prognosis lets you monitor multiple, multi-vendor sites spanning Cisco, Avaya and Microsoft technologies to:
- Analyze, troubleshoot and optimize call quality
- Gain deep visibility into the state of key system components for performance monitoring, service availability and fault rectification
- Generate comprehensive executive and operational level reports for trend analysis and capacity planning
This helps reduce the costs of deploying and managing a high quality VoIP service and delivers faster returns on your VoIP investment.
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Four of the world's largest managed service providers use Prognosis to manage their IP telephony deployments.
Find out who else trusts Prognosis.
Find out how Prognosis can maximize your investment in IP telephony before, during and after deployment, contact us today.