VoIP and IP telephony management
Optimizing voice quality and service reliability in large-scale IP telephony deployments requires a specialized management approach. PROGNOSIS has the solutions you need.
When it comes to delivering IP telephony as a critical business service, a gap often exists between business-level event monitoring and dedicated network management.
While most IP-PBX vendors provide some form of administration tools, they typically fail to give you the deep diagnostics, alerting and extensive reporting you need, in order to make sense of what’s really going on – especially in large or distributed environments.
According to Robin Gareiss of Nemertes Research, “While we’re seeing many companies using network management and vendor supplied tools, most companies realize the need for specialized tools as their deployment matures.”
PROGNOSIS fills this gap, delivering the insight and capabilities you’ll need to help you optimize voice quality, call quality and service reliability.
As a specialized management tool, PROGNOSIS lets you monitor multiple, multi-vendor sites spanning Cisco, Avaya and Nortel in order to:
- Analyze, troubleshoot and optimize call quality
- Gain deep visibility into the state of key system components for performance monitoring, service availability and fault rectification
- Generate comprehensive executive and operational level reports for trend analysis and capacity planning
Whether you’re an enterprise charged with the provision of high quality IP telephony, or a service provider delivering telephony services to those enterprises, PROGNOSIS has the solutions you need, proven in the largest deployments for more than 8 years.
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Four of the world's largest managed service providers use PROGNOSIS to manage their IP telephony deployments.
Find out who else trusts PROGNOSIS.
Find out how PROGNOSIS can maximize your investment in IP telephony before, during and after deployment, contact us today.