VoIP and IP telephony management

PROGNOSIS for VoIP and IP telephony detects and identifies problems so you can reduce the risk of VoIP service degradation or outages.

To help you manage your Cisco, Avaya and Nortel IP telephony environments we're building a resource library right here over the coming weeks. Check back here soon for new material.

Looking for information about VoIP management? Below you'll find resources that will help you deliver the best performance for VoIP and IP telephony to your business and customers.

VoIP service delivery - Monitoring, managing and reporting for success

• IP telephony service delivery: visibility, reporting and user satisfaction
  Author: Gary Audin and Integrated Research
  This paper explores the elements of VoIP service delivery and how PROGNOSIS helps you manage them.
  
• Tales from the trenches: IP telephony deployment case studies
  Author: Integrated Research
  These case studies provide real-world examples of costly mistakes during enterprise VoIP deployment. Find out how to avoid these pitfalls and optimize your investment.

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