Chapter 8: Sweating the Details and Assuring Success
The Definitive Guide to Successful Deployment of VoIP and IP Telephony

The final installment in the 8-chapter eBook by PROGNOSIS and Realtimepublishers

Following the discussion in chapter seven about optimizing the performance of your IP telephony system, this final chapter reiterates those factors which are critical to a successful implementation. The chapter also includes additional discussion on budgets, legal and regulatory issues, technical considerations and a discussion of security, privacy and safety.

Cavanagh explores the compliance issues which govern the operation of a network, including record retention, taxes and fees, call recording and the handling of emergency services.

The author also emphasizes the importance of planning to ensure that a network is technically capable of supporting the system to be implemented. Bandwidth issues, numbering plans, end-to-end service management and system monitoring are crucial considerations that often get lost in the noise of implementing a new system.

To conclude the eBook, Cavanagh provides a final, comprehensive checklist for the implementation of a modern, packet-based telephony system that can help you ensure that all the critical details, large and small, are covered.