ATM / POS resources

Real-time transaction fault alerting
Author: ATM Marketplace
Read how ATM outages cost an estimated $14,500 per hour and how the cost to your reputation can be even greater. Then discover why real-time transaction fault alerting is crucial to your success and how it can save you more than just money.

PROGNOSIS helps EVERTEC empower business innovation
Author: Integrated Research
Find out how Puerto Rico based EVERTEC is using PROGNOSIS software to proactively monitor transactions and the performance of their ATM/POS environment, to improve reliability, and to facilitate innovative new products and services for their customers.

Deliver high customer satisfaction with managed transaction processing
Author: Andrew Moran – Integrated Research
It’s a fact that customer satisfaction builds loyalty. The quality of your customers’ experience will determine your ability to retain them and grow revenue through new services. This article, published in Banking Automation Bulletin, discusses how monitoring all transactions and measuring the quality of the customer experience is a fundamental part of building customer loyalty.