PROGNOSIS for IP Telephony training course
Course Outline
| Days 1 - 3: PROGNOSIS IP Telephony Manager |
| Architecture |
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Understanding PROGNOSIS IP Telephony Manager architecture, configuration, security, planning and deploying a monitoring solution.
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| Displays and mapping |
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Customizing and building displays and alert boards to graphically reflect the IP telephony environment.
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Databases and reports
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Building and running database collections, summaries, replays and reports, understanding the web interface and publishing real time and historical data to the web.
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Precise performance monitoring
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Monitoring, alerting and reporting on the IP telephony environment.
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Day 4: PROGNOSIS IP Telephony Express
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Architecture and configuration
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Understanding PROGNOSIS IP Telephony Express architecture, system and network bandwidth requirements, planning and deployment strategies.
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Monitoring
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Monitoring alerts and running reports from the dashboard. Identifying problems in the CallManager Express and Unity Express ecosystems.
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Course fee: US$2,000 per person