Chapter 1: Forward... into the Past!
The Definitive Guide to Successful Deployment of VoIP and IP Telephony

This is the first chapter in The Definitive Guide to Successful Deployment of VoIP and IP Telephony, an 8-chapter eBook and podcast series that offers practical insight into the steps you need to take for successful implementation of VoIP and IP telephony.

Chapter one sets the scene for this informative journey, providing an introduction to the topics and technologies that will be covered throughout the eBook in subsequent chapters.

Written by industry expert Jim Cavanagh, in a clear, concise format for both technical and non-technical professionals alike, this comprehensive eBook will take you beyond the theoretical to provide guidance gained from some of the world’s largest enterprise deployments – transforming valuable knowledge into a form you can put straight to work.

Published in installments, this eBook will also provide checklists and electronic “Report Cards” to help you select and deploy the right telephony solutions, applications, services, and testing and monitoring tools.

When you register for this eBook you will automatically receive notification of subsequent chapters and podcasts as they become available.