PROGNOSIS IP Telephony Management Reporter
PROGNOSIS uses the deep metrics provided by PROGNOSIS IP Telephony Manager to produce the business level statistics and service level analysis you need.
The ability to understand service levels and capacity requirements has always been a fundamental and challenging necessity in enterprise telephony.
PROGNOSIS IP Telephony Management Reporter is an add-on* reporting software solution designed to address this need for network managers, operations managers, telecom managers and capacity planners within large enterprises and managed service providers.
Drawing on extensive performance metrics collected by PROGNOSIS IP Telephony Manager, this solution offers a choice of executive overview reports and more in-depth operational reports for problem troubleshooting and business usage trending.
PROGNOSIS gives you the ability to report on:
- PBX call load (busy hour call attempts, busy hour call completions, call failure rates)
- Device configuration and registration
- Calling patterns by location
- Voice quality patterns and problems including voice quality exception reports
- Gateway/trunk utilization and availability
- PBX hardware utilization
- Call failure patterns
Automatically generating and distributing Microsoft Word-based reports either at predefined intervals or on demand, PROGNOSIS IP Telephony Management Reporter gives visibility into utilization trends so you can effectively plan for future capacity needs and identify inefficient use of existing infrastructure.
These reports also provide a view into the history and occurrence of service level breaches, so you can uncover the impact on business and address these issues accordingly.
PROGNOSIS reports can be generated by any defined groups of devices or for specific customers, making it an ideal solution for managed service providers, hosted IP telephony providers, or ITIL-oriented enterprises.
When you’re looking for management-level insight into IP telephony utilization trends and service levels, PROGNOSIS is the reporting solution you need.
Learn more about gaining insight into the performance of your IP telephony environment with executive and operational reports.
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Four of the world's largest managed service providers use PROGNOSIS to manage their IP telephony deployments.
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