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Case Studies for UC

Hear what our customers have to say about Prognosis. Download our free case studies!

 Prognosis outperforms in Cisco mega cluster Case Study

Prognosis outperforms in Cisco mega cluster

Author: Integrated Research
On behalf of one of Integrated Research’s global customers, senior solutions consultant Alex Crawford recently participated in testing and documenting Prognosis’ performance in a Cisco mega cluster.

Download this short case study and read how the testing team achieved its goals. 
 
 

Prognosis and Avaya - no stress!

Author: Integrated Research
Recent stress tests using Prognosis for UC and Avaya Communication Manager PBX yielded excellent results. The testing team’s goals included proving that Prognosis could run without impact on Avaya Communication Manager call processing, under a test load of 48,000 busy hour call completions and still deliver full VoIP management.

Download this short case study from Prognosis senior solution consultant Alex Crawford, to read how the testing team achieved its goals.
 
 Case Study: Prognosis enables local scale with global reach

Prognosis enables local scale with global reach

Author: Sue Bradshaw - Integrated Research
The telecommunications manager of a global enterprise responsible for managing VoIP services in over twenty remote locations found that when voice quality problems struck he couldn’t isolate them.

Download this case study to see how using Prognosis has brought much-needed light to his world
 
Case Study: Cegedim proactively ensures high-quality Unified Communications

Cegedim proactively ensures high-quality Unified Communications

Author: Sue Bradshaw - Integrated Research
The world leader in life sciences CRM, Cegedim is also one of the leading suppliers of strategic healthcare industry data. Dan Maniu, Telecom Manager, IT Architecture for the Americas explains the difference using Prognosis has meant to him and his team.

Download "Cegedim proactively ensures high-quality Unified Communications" case study now

 case study- Prognosis Brings VoIP Assessment and Management Back in House-APS

Prognosis Brings VoIP Assessment and Management Back in House

Author: Sue Bradshaw - Integrated Research
A US-based healthcare provider is reaping the benefits of bringing pre-VoIP deployment assessments back in house. And once VoIP is deployed it finds that Prognosis VoIP Monitor helps it deliver best practice for call centers and customers.

Download "Prognosis Brings VoIP Assessment and Management Back in House" case study now

 case study- Prognosis Helps Wipro Technologies Accelerate Global Voice Quality Delivery

Prognosis Helps Wipro Technologies Accelerate Global Voice Quality Delivery

Author: Sue Bradshaw - Integrated Research
Wipro’s global client had been experiencing voice quality problems for a while and there was no way of correlating the impact of network performance. The challenge facing Wipro was to monitor the performance of the global VoIP ecosystem and assess its impact on MOS.

Download "Prognosis Helps Wipro Technologies Accelerate Global Voice Quality Delivery " case study now

 case study - Prognosis works night and day to keep the lights on

Prognosis Works Night And Day To Help Keep The Lights On

Author: Sue Bradshaw - Integrated Research
HCL Technologies is a leading global technology and IT enterprise. It was recently engaged to deliver VoIP troubleshooting, reporting and service level measurement for one of the largest electric distribution and transmission systems in America.

Download "Prognosis Works Night and Day To Help The Lights On" case study now
 
 case study- Prognosis helps identify and resolve an intermittent robotic voice

Prognosis Helps Identify and Resolve an Intermittent Robotic Voice

Author: Sue Bradshaw - Integrated Research
As phone-based service remains the most valued by customers, intermittent robotic voice issues at a hosted call center had to be identified, investigated and resolved fast. This global provider of cloud-based service centers used Prognosis to track calls in real time to identify and round up the robot!

Download "Prognosis Helps Identify And Resolve an Intermittent Robotic Voice" case study now

 case study- Tales from the trenches: IP telephony deployment

Tales From The Trenches: IP Telephony Deployment Case Studies

Author: Sue Bradshaw - Integrated Research
Poor call quality, low call completion rates and dissatisfied customers are just some of the consequences of a network that has not been optimized for IP telephony. These case studies provide real-world examples of costly mistakes during enterprise IP telephony deployment. Find out how to avoid these pitfalls and optimize your investment.

Download "Tales from the Trenches: IP Telephony Deployment" case study now

 case study- CarrAmerica: Foresight vs Hindsight

CarrAmerica - Foresight vs. Hindsight

Author: Integrated Research
Although reliable voice and call quality may be readily achievable with today's VoIP networks, many organizations deploying VoIP and IP telephony are neglecting to consider the fundamentals. This case study about CarrAmerica Realty Corporation shows the real-life impact of not deploying network assessment and ongoing management tools.

Download "CarrAmerica - Foresight vs Hindsight" case study now

 case study-BYU: Monitoring the Converged Network Installation

Brigham Young University: Monitoring The Converged Network Installation

Author: Gary Audin - Realtime Publishers
Many campuses are currently considering, planning, or experimenting with VoIP. Forward-looking universities, such as Brigham Young University (BYU), already have significant deployments of VoIP on a converged network. Read their story.

Download "Brigham Young University: Monitoring the Converged Network Installation" case study now
 
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