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UC: Mitigating the risk and reaping the rewards
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| Author: Sue Bradshaw |
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Do you know what your UC goals are? And if you do, will your network infrastructure be capable of supporting increasingly converged communications? Once you look at further convergence and the possibility of placing more reliance on your network, you’ll need to address the risks associated with these changes. This white paper identifies some of the risks involved in deploying Unified Communications and makes recommendations to address them.
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| Download "UC: Mitigating the risk and reaping the rewards" White Paper now |
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QoS: Lync’s Missing Link – Vital VoIP Knowledge for Managing Microsoft Lync
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| Author: Sue Bradshaw and Thomas B. Cross, Techtionary.com |
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Seconds matter… milliseconds matter more. Did you know it takes 5 milliseconds to blink your eyes? Blink them 4 times and a whole sentence can be spoken. Is your network ready for VoIP and video? This white paper will help you translate years of experience managing Microsoft servers and applications to be meaningful in the new real-time world of VoIP, IP telephony and UC.
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| Download "QoS: Lync's Missing Link – Vital VoIP Knowledge for Managing Microsoft Lync" White Paper now |
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Is SIP Trunking on your Horizon?
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| Author: Sue Bradshaw |
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If SIP trunking’s on your horizon, analyzing and understanding your VoIP environment today will help ensure your implementation is successful for the future. Download this white paper to help you analyze some of the critical considerations for migrating from TDM to SIP trunks.
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| Download "Is SIP Trunking on your Horizon?" White Paper now |
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Troubleshooting Your VoIP Ecosystem with Prognosis
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| Author: Sue Bradshaw |
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As VoIP delivery spans multiple operational domains, the top issues affecting call quality are often not caused by the application itself, but are related to its configuration, conflict with other applications for network resources and misalignment between VoIP and network design. As a VoIP stakeholder this white paper is designed to help you troubleshoot issues from a telephony perspective within the overall data network.
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| Download "Troubleshooting Your VoIP Ecosystem with Prognosis" White Paper now |
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Managing Multi-Vendor IP Telephony Environments with Prognosis
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| Author: Sue Bradshaw |
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Are you facing the challenge of managing large, multi-vendor and geographically dispersed IP telephony environments? If you are, the good news is you’re in excellent company! There are many enterprises and service providers who need to manage hybrid environments, and despite the inherent complexities, there are many ways the management mix can work for you, not against you.
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| Download "Managing Multi-Vendor IP Telephony Environments with Prognosis" White Paper now |
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IP Telephony Service Delivery; Visibility; Reporting and User Satisfaction
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| Author: Gary Audin and Integrated Research |
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With organizations seeking to improve and validate the success of their IP telephony deployment, there is a growing requirement for management level reporting on IP telephony environments. This paper from Delphi Inc's Gary Audin explores the elements of voice service delivery and the ways in which Prognosis meets these requirements.
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| Download "IP Telephony Service Delivery; Visibility; Reporting and User Satisfaction" White Paper now |
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IP Telephony Customer Service Delivery for Managed Service Providers
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| Author: Gary Audin and Integrated Research |
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As IP telephony has matured and Managed Service Providers manage increasingly large-scale deployments, the concept of voice communications service delivery has also developed. This paper from Delphi Inc's Gary Audin explores voice service delivery and the way Prognosis can deliver visibility to MSPs across the IPT environment.
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| Download "IP Telephony Customer Service Delivery for Managed Service Providers" White Paper now |
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Financial Outlook Prompts Review of IP Telephony Monitoring Options
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| Author: Robin Gareiss, Nemertes Research Inc. |
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With stretched IP telephony resources and increased demand for services, enterprises are turning in droves towards third-party management tools to help them deliver IP telephony, or engaging MSPs to do the same. This paper will help you determine the best option for your organization.
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| Download "Financial Outlook Prompts Review of IP Telephony Monitoring Options" White Paper now |
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Third-party VoIP Management on the Rise
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| Author: Nemertes Research Inc. |
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A growing number of IT decision-makers are considering third parties to take over the monitoring and management of all or a portion of their converged networks. This issue paper explores the overall VoIP market and the latest trends and best practices for managed service providers and their customers.
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| Download "Third-party VoIP Management on the Rise" White Paper now |
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